Order Support Agent – Danish speaker (back-office position)

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For our multinational client we are looking for an

Order Support Agent – Danish speaker
(back-office position)

Job role:

  • Placing incoming orders accurately into the SAP system – completely and within agreed deadlines, and proactively following up on missing information and exceptions
  • Effectively communicating with colleagues in Denmark (only in e-mail) regarding late orders and/or order discrepancies & providing a professional service
  • Delivering first time resolutions to customer queries and being a Single Point of Contact
  • Works collaboratively with team members to meet goals and targets

Requirements:

  • At least intermediate (B2) Danish and English language knowledge is a must
  • Experience in customer service is an advantage, fresh grads are also welcome!
  • SAP knowledge is an advantage
  • Good analytical and high complex problem solving skills
  • Flexible and open personality, team-player attitude
  • Customer focus and process oriented mindset
  • Ability to prioritize workload and complete responsibilities on time

Our Offer:

  • Multicultural environment
  • Attractive
  • Competitive salary
  • Compensation package
  • Professional trainings
  • Career opportunity
  • Normal office working hours
  • Great working location in Budapest

More information : https://jobs.kellyservices.hu/jobOrderDetail.xhtml?Id=a0xb00000096L9FAAU#.WHyY-1PhAdU

For application, please contact with an English CV:
Fülöp Klára klara.fulop@kellyservices.hu

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